SHIPPING

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We establish a purchase amount of 50€ from which all orders will be FREE SHIPPING, only for Spain (Peninsular territory).

For purchases below this amount, delivery cost is 5,95€, except Balearic Islands and International shipments.

We don´t ship to Canary Islands, Ceuta and Melilla.

International deliveries will be only to European Union.

Packages are sent by Shipping Agency and the management and delivery time will be between 2 to 15 working days (or higher depending on destination and item availability).

We can not guarantee these delivery times, however, we do everything possible for the transport companies to comply with them. Also keep in mind that in villages are always somewhat higher than usual.

Delivery time is specified in sheet of each product:

 

*In stock: Peninsula 48/72 working hours. Rest of destinations 7-10 working days

*Available in ... days or soon: Peninsula 7-10 working days. Rest of destinations 10-15 working days

 

If there is some impediment to ship the product in the specified time, we will notify to customer for waiting for arrival of more pieces or we will cancel the order and purchaser will receive the payment as preferred.


 

Notice: Orders of more than 1 item with different delivery times will be sent as indicated in the longest term among all the products chosen.

"Simón Cuchillerías" is not responsible for delays in shipping caused by the transport agency.


 

All shipments through our agency are fully insured against loss or any other damage during transport.
If you detect any anomaly, we have 24 hours to claim the insurance incidence, therefore, must notify us as quickly as possible: Customer Service Department indicating your name, order number, issue occurred and an image.

For Returns, please see TERMS AND CONDITIONS for How to Proceed.