Customer support

Simón Cuchillerías Albacete

C/ Marqués de Molíns, 5 - 14 02001 Albacete (Spain)

+34 967 210 367

ventas@simoncuchillerias.com

Free delivery

We establish a purchase amount of 50€ from which all orders will be FREE SHIPPING, only for Spain (Peninsular territory).

For purchases below this amount, delivery cost is 5,95€ except Canary Islands, Balearic Islands, Ceuta, Melilla and International shipments. International deliveries will be only to European Union.

Warranty

Our items are full guarantee however varies depending on the product and manufacturer:

*Unlimited warranty

*10 Years warranty

*2 Years warranty

Changes & returns

If you are not satisfied with the product purchased , you have 14 days legal right of return, from the date of receipt of the goods, in accordance with Article 44 of Law 47/2002 of December Reform Act 7 / 15 January 1996 of the Retail Trade.

• You must meet the following conditions:

The returned products must be packaged securely, intact without signs of use with original box, all accessories and other superior packaging.

If package is damaged in shipping “Simón Cuchillerías” would have no responsibility for it.
Upon received and checked, (PAID SHIPPING by customer), we will refund to customer the total paid amount by the same system that paid.